Self-Build Manager Terms and Conditions


By using the service offered through this Website, you agree to be bound by the terms and conditions as set out below. If you do not agree to be bound by these terms and conditions, you may not use or access our Website.

Please note that all Products/ Materials advertised on the Website are manufactured and or provided by the Saint-Gobain Group. You have the option to use alternative materials for your chosen Self-Build.

The Saint-Gobain Group does not make any statement / recommendation in relation to Trade Professionals and or products/materials you choose and You should at all times ask to see evidence of completed works to satisfy yourself as to the quality of the works to be performed by any Trade Professionals.

The Saint-Gobain Group accepts no liability for the performance of any of the Trade Professionals that Users contact, instruct and will, therefore, not be held liable for any related loss or damage attributable for the acts and omissions of Trade Professionals. The purpose of the Self-Build Service is to provide an online management tool only for Customers to manage their Self-Build

Key Definitions

  • “Company” Saint-Gobain Limited (“us”, “we”, “our” and “ours”) means Saint-Gobain Limited, registered in England No. 03291592 at East Leake, Loughborough, Leicestershire, LE12 6JU
  •  “Customer” means any person who submits or publishes a Self-Build on the Website for Trade Professionals to participate and provide services.
  •  “Users”, "You", means anyone who has received a personalised link and making use of the Self-Build Services.
  • “Self-Build” means a self-build or renovation project.
  • “Self-Build Project Group” means those Users invited by a personalised link to post content in relation to a particular Self-Build on the Website
  • “Self-Build Service(s)” means any procedure or service that is provided by the Company to Users, which includes, but is not limited to: information, services and guidance provided through the Website, or by email.
  • “Trade Professionals”, “Tradesmen” and “Tradespeople” means any business or Individual who receives a link from a Customer in order to provide services for work posted by a Customer.
  • “Website” means the website”” and all the pages, content and sub-domains contained therein.
  • “Service Agreement” reached between a Trade Professional and a Customer on the services to be performed. A service agreement can be reached by a verbal exchange in person, via telephone, via SMS, via an email or in the form of a written statement or contract.


Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

If any provisions hereof are held to be illegal or unenforceable such provisions shall be severed and the remainder of this Terms and Conditions shall remain in full force and effect.


The Website provides an online management tool for Customers looking to undertake a Self-Build and to enable Trade Professionals to assist Customer’s with their Self-Build by accessing this online tool in order to share information with Customers.

Accuracy of Information

Although we attempt to ensure that any information provided on the Website is accurate and correct the Company cannot guarantee the accuracy of any such information and will not be liable to the Customer or Trade Professional for any losses arising from errors in the content.

In using the Self-Build Services provided by the Company, you acknowledge that the Company is not acting as a contractor or agent on behalf of either the Customer or the Trade Professional and shall not in any way be responsible or liable for any services provided by the Trade Professional. It is your responsibility to select a suitable Trade Professional, and the Company will not be involved or held liable for any Service Agreement between You and a Trade Professional.


You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit anyone else's use and enjoyment of the Website.

You understand that all postings, messages, text, files, images, photos, video, sounds, personal data or other materials ("content") posted on, transmitted through, or linked from the Website, are the sole responsibility of the person from whom such content originated. You are entirely responsible for all content that you post, email or otherwise make available via the Website.

You understand that the Company does not control, and is not responsible for content made available through the Website. Furthermore, the Website and content available through the Self-Build Service may contain links to other websites, which are completely independent of the Company. The Company makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such website.

Your linking to any other websites is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any content, that you may not rely on said content, and that under no circumstances will the Company be liable in any way for any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed or otherwise made available via the Website.

You acknowledge that the Company does not pre-screen or approve all content, but that the Company shall have the right (but not the obligation) in its sole discretion to remove or move any content that is available on the Website if in the Company’s opinion it is violating the letter or spirit of these Terms and Conditions or for any other reason.

All Users acknowledge that the content that they are posting will be viewed by Users within a Self-Build Project Group and therefore must ensure that they are at all times happy for such content to be viewed and shared by these Users.

All Users further acknowledge that any personal data submitted by a User will be used in accordance with current UK data protection legislation and in accordance with the Company’s privacy policy at

If any personal data is submitted, this personal data will be visible by Users within a Self-Build Project Group. The Company takes steps to ensure that User’s personal data is treated securely. The Company has procedures to deal with any suspected personal data breach and will notify Users and any applicable regulator of a breach where we are legally required to do so.


Intellectual Property

The Company owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and you agree not use or copy any part thereof without our express permission.

The intellectual property rights in postings, messages, text, files, images, photos, video, sounds, or other materials ("content") Users upload to the Website are retained by the copyright owner, and these are added to the site by Users at their own risk. In doing so you are giving express and irrevocable permission for us to store, display and use the content.

Dealings with organisations and individuals

Your interactions with organisations and/or individuals found on or through the Website, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organisations and/or individuals.

You agree that the Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between Users on this Website, or between Users and any third party, you understand and agree that the Company is under no obligation to resolve any such disputes.

In the event that you have a dispute with one or more other Users, you hereby release the Company, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our Self-Build Services.


Users understand that the Company is not responsible for any feedback that Users leave via the Website and within a Self-Build Project Group. The User who posts content is directly responsible for its content, and the accuracy and legality thereof.

All Users understand that any use of profanity, libellous behaviour, illegal activity, or any other form of abuse of the feedback function or any other part of the Website may be banned from further use and reported to the authorities, if applicable.


You acknowledge that the Company may establish limits concerning Your use of the Website, including but not limited to, the maximum number of days that content will be retained on the Website, the maximum number and size of postings, email messages, or other content that may be transmitted or stored by the Website, and the frequency with which you may access the Website.

You acknowledge that the Company reserves the right to suspend any User account in the event the account is not used for a period of more than 6 months. Further the Company reserves the right to charge a subscription fee for all Users at a point in the future. Users will be given the option to close the account before any such terms become effective.

You agree that the Company has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by the Website. You also acknowledge that the Company reserves the right at any time to modify or discontinue the Website (or any part thereof) with or without notice, and that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of any services.

You agree that we shall not be liable for any loss or damages arising from the provision (or non-provision) of any part of the service, including loss of profit or consequential loss or damage.

Termination of service

You agree that the Company, in its sole discretion, has the right (but not the obligation) to deactivate your account, block your email address, or otherwise terminate or restrict your access to or use of the website, immediately and without notice, for any reason, including, without limitation, if the Company believes that you have acted inconsistently with the letter or spirit of the terms.

Further, you agree that the Company shall not be liable to you or any third-party for any termination or restriction of your access to the Website.

Further, you agree not to attempt to use the Website after said termination.


The Company reserves the right to change or update these terms and conditions from time to time. As a User of the website, please regularly check this section of the website for any updates to these Terms and Conditions. Any significant changes in the Terms and Conditions will be followed by notification emails to all active Users.